Gazelle Test Management requires an owner to be set for each SUT. However, the owner might be a person who does not attend the event. In that case, it is problematic for the other participants and the test session manager because there is no onsite contact point.
In addition, some companies regiter their SUT for a large amount of capabilities and they attend with more than 3/4 persons. In that case, it is also hard for the participants to know who to address testing inquiries.
This new need tries to solve (at least partially) this issue.
Give an accurate single point of contact to test partners
Ease the communication between participants
Target the correct person when looking for test partners
As a SUT Operator, I want to know who to contact to test a particular profile with one of my possible test partners.
If a communication tool is set up for the event, I want to have a link to send a direct message to my contact.